Returns and refunds are accepted within 14 days of the item’s arrival for international purchases, and within 7 days of arrival for domestic Japanese purchases. Please contact us first to express your intent to return an item. As the photographs on our site are high-resolution and can be enlarged on your device, we kindly ask that you carefully verify the condition of the item yourself before purchasing to minimize returns. Ukiyo-e prints are antiques; it is rare to find pieces without wrinkles, stains, holes, warping, dirt, tears, or folds. Please understand this before making a purchase. Furthermore, please be aware that colors may appear differently depending on your monitor or mobile screen settings.
REFUNDS
Return shipping is at the buyer’s expense unless the fault lies with the shop — for example, the item arrived damaged or materially differs from how the listing described it — in which case we cover return shipping and issue a refund or replacement. Photographs on our website are very clear and you can enlarge them; please look at them carefully before making any purchase. Ukiyo-e are antiques and are bound to have some wear and tear.